Comments on: Configuring a Firewall for FileMaker 9 http://sixfriedrice.com/wp/filemaker-firewall/ smart business solutions Thu, 28 Aug 2008 17:53:28 +0000 http://wordpress.org/?v=2.3.3 By: Geoff Coffey http://sixfriedrice.com/wp/filemaker-firewall/#comment-938 Geoff Coffey Mon, 21 Jan 2008 04:42:38 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-938 I just posted a Japanese version of the diagram, graciously provided by Shin Ninagawa of Splash Inc. Thanks Shin! I just posted a Japanese version of the diagram, graciously provided by Shin Ninagawa of Splash Inc. Thanks Shin!

]]> By: Harry Catharell http://sixfriedrice.com/wp/filemaker-firewall/#comment-524 Harry Catharell Wed, 12 Sep 2007 11:46:12 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-524 Excellent article and particulary the diagram which does say 1000+ words :-) As a minor side question as you mentioned the database server itself and the FMS components: Does anyone 'know' exactly what the FMS Helper service does as this seems to be hogging quite a lot of processor cycles on our servers Cheers Harry Excellent article and particulary the diagram which does say 1000+ words :-)

As a minor side question as you mentioned the database server itself and the FMS components:

Does anyone ‘know’ exactly what the FMS Helper service does as this seems to be hogging quite a lot of processor cycles on our servers

Cheers
Harry

]]> By: Steve Douglas http://sixfriedrice.com/wp/filemaker-firewall/#comment-523 Steve Douglas Wed, 12 Sep 2007 08:17:44 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-523 Strange thing is my server runs OK for a period of time then overnight it gives up the ghost! Any ideas would be welcome! Strange thing is my server runs OK for a period of time then overnight it gives up the ghost!

Any ideas would be welcome!

]]> By: Steve Douglas http://sixfriedrice.com/wp/filemaker-firewall/#comment-522 Steve Douglas Wed, 12 Sep 2007 08:16:48 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-522 Hi all, I cant get advanced server version 9 to work after upgrading from version 8.5. Ive turned off firewall now and stilll no joy. I get the following error via e-mail FileMaker Server 9.0.1.132 on LON-FEP-ADMIN1 reported the following event: Wed Sep 12 09:01:39 BST 2007 FMS ERROR wpe1 Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING. I get this error in startup system log Event Type: Information Event Source: Application Error Event Category: (100) Event ID: 1004 Date: 9/12/2007 Time: 9:05:51 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Reporting queued error: faulting application fmswpc.exe, version 9.0.1.74, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0004afb2. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. And these errors in event log Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 9/11/2007 Time: 3:41:11 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0004afb2. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 66 6d 73 ure fms 0018: 65 72 76 65 72 2e 65 78 erver.ex 0020: 65 20 39 2e 30 2e 31 2e e 9.0.1. 0028: 38 34 20 69 6e 20 6e 74 84 in nt 0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll 0038: 35 2e 32 2e 33 37 39 30 5.2.3790 0040: 2e 33 39 35 39 20 61 74 .3959 at 0048: 20 6f 66 66 73 65 74 20 offset 0050: 30 30 30 34 61 66 62 32 0004afb2 Hi all,

I cant get advanced server version 9 to work after upgrading from version 8.5.

Ive turned off firewall now and stilll no joy.

I get the following error via e-mail
FileMaker Server 9.0.1.132 on LON-FEP-ADMIN1 reported the following event:

Wed Sep 12 09:01:39 BST 2007 FMS ERROR wpe1

Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING.

I get this error in startup system log
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 9/12/2007
Time: 9:05:51 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Reporting queued error: faulting application fmswpc.exe, version 9.0.1.74, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0×0004afb2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

And these errors in event log
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/11/2007
Time: 3:41:11 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0×0004afb2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 6d 73 ure fms
0018: 65 72 76 65 72 2e 65 78 erver.ex
0020: 65 20 39 2e 30 2e 31 2e e 9.0.1.
0028: 38 34 20 69 6e 20 6e 74 84 in nt
0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll
0038: 35 2e 32 2e 33 37 39 30 5.2.3790
0040: 2e 33 39 35 39 20 61 74 .3959 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 34 61 66 62 32 0004afb2

]]> By: Steve Douglas http://sixfriedrice.com/wp/filemaker-firewall/#comment-521 Steve Douglas Wed, 12 Sep 2007 08:11:30 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-521 Seems like an excellent article. Im having untold problems after upgrading 8.5 to 9 advanced server. I get following from log mails in the system. FileMaker Server 9.0.1.132 on LON-FEP-ADMIN1 reported the following event: Wed Sep 12 09:01:39 BST 2007 FMS ERROR wpe1 Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING. And in windows event log: Error on server re-boot Event Type: Information Event Source: Application Error Event Category: (100) Event ID: 1004 Date: 9/12/2007 Time: 9:05:51 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Reporting queued error: faulting application fmswpc.exe, version 9.0.1.74, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0004afb2. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 66 6d 73 ure fms 0018: 77 70 63 2e 65 78 65 20 wpc.exe 0020: 39 2e 30 2e 31 2e 37 34 9.0.1.74 0028: 20 69 6e 20 6e 74 64 6c in ntdl 0030: 6c 2e 64 6c 6c 20 35 2e l.dll 5. 0038: 32 2e 33 37 39 30 2e 33 2.3790.3 0040: 39 35 39 20 61 74 20 6f 959 at o 0048: 66 66 73 65 74 20 30 30 ffset 00 0050: 30 34 61 66 62 32 04afb2 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 9/12/2007 Time: 9:06:10 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Fault bucket 473547393. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 34 37 33 35 34 37 33 39 47354739 0010: 33 0d 0a 3.. Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 9/11/2007 Time: 3:41:11 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0004afb2. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 66 6d 73 ure fms 0018: 65 72 76 65 72 2e 65 78 erver.ex 0020: 65 20 39 2e 30 2e 31 2e e 9.0.1. 0028: 38 34 20 69 6e 20 6e 74 84 in nt 0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll 0038: 35 2e 32 2e 33 37 39 30 5.2.3790 0040: 2e 33 39 35 39 20 61 74 .3959 at 0048: 20 6f 66 66 73 65 74 20 offset 0050: 30 30 30 34 61 66 62 32 0004afb2 Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 9/10/2007 Time: 6:03:45 AM User: N/A Computer: LON-FEP-ADMIN1 Description: Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0004afb2. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 66 6d 73 ure fms 0018: 65 72 76 65 72 2e 65 78 erver.ex 0020: 65 20 39 2e 30 2e 31 2e e 9.0.1. 0028: 38 34 20 69 6e 20 6e 74 84 in nt 0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll 0038: 35 2e 32 2e 33 37 39 30 5.2.3790 0040: 2e 33 39 35 39 20 61 74 .3959 at 0048: 20 6f 66 66 73 65 74 20 offset 0050: 30 30 30 34 61 66 62 32 0004afb2 Event Type: Information Event Source: MSSQLSERVER Event Category: (2) Event ID: 17177 Date: 9/11/2007 Time: 12:01:01 AM User: N/A Computer: LON-FEP-ADMIN1 Description: This instance of SQL Server has been using a process id of 1504 since 9/10/2007 3:45:29 PM (local) 9/10/2007 2:45:29 PM (UTC). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 19 43 00 00 0a 00 00 00 .C...... 0008: 0f 00 00 00 4c 00 4f 00 ....L.O. 0010: 4e 00 2d 00 46 00 45 00 N.-.F.E. 0018: 50 00 2d 00 41 00 44 00 P.-.A.D. 0020: 4d 00 49 00 4e 00 31 00 M.I.N.1. 0028: 00 00 00 00 00 00 ...... Have tried turning windows firewall off on machine and will now try disabling web services but I need them long term - any ideas? Seems like an excellent article. Im having untold problems after upgrading 8.5 to 9 advanced server.

I get following from log mails in the system.

FileMaker Server 9.0.1.132 on LON-FEP-ADMIN1 reported the following event:

Wed Sep 12 09:01:39 BST 2007 FMS ERROR wpe1

Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING.

And in windows event log:

Error on server re-boot

Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 9/12/2007
Time: 9:05:51 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Reporting queued error: faulting application fmswpc.exe, version 9.0.1.74, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0×0004afb2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 6d 73 ure fms
0018: 77 70 63 2e 65 78 65 20 wpc.exe
0020: 39 2e 30 2e 31 2e 37 34 9.0.1.74
0028: 20 69 6e 20 6e 74 64 6c in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0038: 32 2e 33 37 39 30 2e 33 2.3790.3
0040: 39 35 39 20 61 74 20 6f 959 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 34 61 66 62 32 04afb2

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 9/12/2007
Time: 9:06:10 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Fault bucket 473547393.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 37 33 35 34 37 33 39 47354739
0010: 33 0d 0a 3..

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/11/2007
Time: 3:41:11 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0×0004afb2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 6d 73 ure fms
0018: 65 72 76 65 72 2e 65 78 erver.ex
0020: 65 20 39 2e 30 2e 31 2e e 9.0.1.
0028: 38 34 20 69 6e 20 6e 74 84 in nt
0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll
0038: 35 2e 32 2e 33 37 39 30 5.2.3790
0040: 2e 33 39 35 39 20 61 74 .3959 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 34 61 66 62 32 0004afb2

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/10/2007
Time: 6:03:45 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
Faulting application fmserver.exe, version 9.0.1.84, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0×0004afb2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 6d 73 ure fms
0018: 65 72 76 65 72 2e 65 78 erver.ex
0020: 65 20 39 2e 30 2e 31 2e e 9.0.1.
0028: 38 34 20 69 6e 20 6e 74 84 in nt
0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll
0038: 35 2e 32 2e 33 37 39 30 5.2.3790
0040: 2e 33 39 35 39 20 61 74 .3959 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 34 61 66 62 32 0004afb2

Event Type: Information
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17177
Date: 9/11/2007
Time: 12:01:01 AM
User: N/A
Computer: LON-FEP-ADMIN1
Description:
This instance of SQL Server has been using a process id of 1504 since 9/10/2007 3:45:29 PM (local) 9/10/2007 2:45:29 PM (UTC).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 19 43 00 00 0a 00 00 00 .C……
0008: 0f 00 00 00 4c 00 4f 00 ….L.O.
0010: 4e 00 2d 00 46 00 45 00 N.-.F.E.
0018: 50 00 2d 00 41 00 44 00 P.-.A.D.
0020: 4d 00 49 00 4e 00 31 00 M.I.N.1.
0028: 00 00 00 00 00 00 ……

Have tried turning windows firewall off on machine and will now try disabling web services but I need them long term - any ideas?

]]> By: Bob Kalus http://sixfriedrice.com/wp/filemaker-firewall/#comment-387 Bob Kalus Fri, 17 Aug 2007 15:46:28 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-387 Thanks, Geoff. I'm using os X, 10.4.10. The actual error may not be the ports, although that's what the FM tech support folks suspected when I kept getting the error during deployment of FMS: 'Deployment/Configuration error -150 Starting the WPE(wpe1) component failed: error code = 2504.' The FM support team thought that this was due to the failure to open the firewall ports 16000-16018, and indeed when I do a port scan on the server machine, it shows that only a handful of those ports are open, not including several of the ones the diagram above shows as necessary. A real puzzle to me, and any help is deeply appreciated! Thanks, Geoff. I’m using os X, 10.4.10. The actual error may not be the ports, although that’s what the FM tech support folks suspected when I kept getting the error during deployment of FMS: ‘Deployment/Configuration error -150 Starting the WPE(wpe1) component failed: error code = 2504.’ The FM support team thought that this was due to the failure to open the firewall ports 16000-16018, and indeed when I do a port scan on the server machine, it shows that only a handful of those ports are open, not including several of the ones the diagram above shows as necessary. A real puzzle to me, and any help is deeply appreciated!

]]> By: Geoff Coffey http://sixfriedrice.com/wp/filemaker-firewall/#comment-376 Geoff Coffey Thu, 16 Aug 2007 12:52:34 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-376 @bob: Are you on Mac OS X or Windows? Bear in mind that firewall ports have to be opened on the computer you're talking <em>to</em> so you'll do the work <em>on your FileMaker Server</em> not on the client machines. Then, it is all a matter of what operating system you're using, and with windows, what version and possibly what third party firewall software you have. Post back some more details and someone may be able to help. @bob: Are you on Mac OS X or Windows? Bear in mind that firewall ports have to be opened on the computer you’re talking to so you’ll do the work on your FileMaker Server not on the client machines. Then, it is all a matter of what operating system you’re using, and with windows, what version and possibly what third party firewall software you have. Post back some more details and someone may be able to help.

]]> By: Bob Kalus http://sixfriedrice.com/wp/filemaker-firewall/#comment-370 Bob Kalus Thu, 16 Aug 2007 00:54:24 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-370 Thanks for a fantastic and informative summary of the firewall settings. I am a newbie, and have a sheepish question to ask. I am unable to open the firewall ports required, either by setting a new firewall setting opening ports, or by port mapping my airport. Can you recommend a resource where I can learn how to open the firewall ports? Pardon the basic question, and thanks again! Thanks for a fantastic and informative summary of the firewall settings. I am a newbie, and have a sheepish question to ask. I am unable to open the firewall ports required, either by setting a new firewall setting opening ports, or by port mapping my airport. Can you recommend a resource where I can learn how to open the firewall ports? Pardon the basic question, and thanks again!

]]> By: Philippe Lazzaroni http://sixfriedrice.com/wp/filemaker-firewall/#comment-367 Philippe Lazzaroni Tue, 14 Aug 2007 23:12:40 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-367 Excellent article and amazing graph. I have to provide similar information to one of my client here in Montreal. Do you mind if I translate it in French ? I will make sure to mention all the credits and, if you'd like, I'll give you back the french copy ;-) Excellent article and amazing graph. I have to provide similar information to one of my client here in Montreal. Do you mind if I translate it in French ? I will make sure to mention all the credits and, if you’d like, I’ll give you back the french copy ;-)

]]> By: mr_vodka http://sixfriedrice.com/wp/filemaker-firewall/#comment-267 mr_vodka Wed, 01 Aug 2007 14:52:33 +0000 http://sixfriedrice.com/wp/filemaker-firewall/#comment-267 Another nice one guys! Excellent explanation and diagram. -John Another nice one guys! Excellent explanation and diagram.

-John

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